KYC Form Name Email Address Contact Number Company Name Your One Selfie LEPDO – ORDER & PAYMENT POLICY DIAMOND ORDERS - 100% advance payment is required for all diamond orders. - A proforma invoice is shared before payment. - Final carat weight may vary by ±5% and will be reflected in the final invoice. - Orders are prepared within 1–3 working days after payment reflects in our bank account. - Export processing cannot begin until payment is fully credited. JEWELRY ORDERS - Jewelry orders are generally processed on 100% advance payment. - For approved customers, gold payment can be made in advance and diamond payment after jewelry is made. - CAD design time is 1–3 working days. - Manufacturing time is 3–5 working days. - Order processing and packing takes 1–2 working days. - Gold rate is locked only when payment is received in our bank account. - Manufacturing will not start until gold payment is confirmed. SHIPPING & QUALITY CHECK - Shipping time is 5–8 working days depending on destination and courier. - All diamonds and jewelry go through strict quality checks before dispatch. RETURNS, REFUNDS & PAYMENTS - All sales are final. No returns or exchanges are accepted. - Payments are considered valid only after they reflect in our official bank account. - Fake, frozen, or unconfirmed payments are not treated as received. - If a refund is issued under any circumstances, all transaction and bank charges will be borne by the customer. - Refund processing time is 2–5 working days. OUR COMMITMENT - We value every customer and always strive to provide the best quality products and service. - We request our customers to cooperate with the process for smooth and timely order fulfillment. Submit KYC
